Privacy Policy

1. Introduction

SPORA ("we", "us" or "SPORA"), headquartered at G. Papandreou 64 & L. Ionias 11, 71305 Heraklion, Crete, is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

2. Data We Collect

When you visit our website or contact us, we may collect:

• Contact details: Full name, email, telephone (when you contact us or submit a reservation request).
• Usage data: IP address, browser type, pages visited, time on site (via Google Analytics — only with your consent).
• Cookies: See our Cookie Policy for details.

3. Purpose of Processing

We use your data to:

• Manage reservation requests and communications.
• Improve website performance (analytics).
• Comply with legal obligations.

4. Google Analytics

Our website uses Google Analytics 4 (GA4) for traffic analysis. This data is processed by Google LLC and relates to anonymous usage information. Google Analytics is only activated if you give your consent via the cookie banner.

You can prevent Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on.

5. Cloudflare Turnstile

Our contact/reservation form is protected by Cloudflare Turnstile, a verification service that distinguishes humans from automated bots without puzzles or image CAPTCHAs. When you submit the form, your IP address and certain technical characteristics of your device are processed by Cloudflare, Inc. solely for this verification purpose. Unlike other CAPTCHA solutions, Turnstile does not use advertising-tracking cookies or build user profiles. This processing is considered necessary for the secure operation of the form (legitimate interest / network security, GDPR Art. 6(1)(f)) and does not require your prior consent via the cookie banner. More information is available in Cloudflare's Privacy Policy.

6. Data Transfers

We do not sell or rent your personal data to third parties. We may transfer data to service providers acting as data processors (e.g. Google Analytics, Cloudflare Turnstile) under strict contractual guarantees.

7. Your Rights

Under GDPR, you have the right to:

• Access the data we hold about you.
• Rectify inaccurate data.
• Erasure ("right to be forgotten").
• Data portability.
• Object to processing.
• Withdraw consent at any time.

To exercise your rights, contact us at: info@sporacrete.gr

8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or destruction.

9. Contact

SPORA
G. Papandreou 64 & L. Ionias 11, PC 71305
Heraklion, Crete, Greece
Email: info@sporacrete.gr
Tel: +30 2810 232 425